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Instagram · I loved speaking with today's guest and finding out more about the one thing she has done that has made a real difference to her short-term rental business. Today I spoke with Ged Hartshorn, who has created a way to make her guests feel welcome and, at the same time, retrieve vital information to really make their stay and future stays much more bespoke and personal. Come and listen to this episode of the Direct Booking Success podcast: click link in bio. #directbookingsuccess #bookdirect #dbspodcast #airbnbcoach #bnbsupport #hostagram #hosttips #vacationrentaltips #holidayrentalspecialists #airbnbhosting #airbnb #vrbo #airbnbhosttips #propertymanager #vacationrental #propertymanagement #rental #propertyowners #holidayrental #holidaylet #shorttermrental #str #holidayhometorent #hospitalitytips #directbookings #hospitality #vacationrentals #holidayrentals #bedandbreakfast #hotelmarketing